Welcome to the Calming Collection®. I am committed to providing excellent customer service. Please feel free to contact me with any questions or concerns not addressed on the website. My collection of CD's provides simple, direct solutions for handling life situations in a calm, relaxed way. These CD's are an aid to people in reducing anxiety and stress through the use of audio programs.
If you would like to inquire about an order, please provide all pertinent order information so your question can be answered as quickly as possible. For assistance with the Calming Collection® products or services just click here to contact me. Your email will be answered as quickly as possible.
Order Changes and Cancellations
If you purchase a CD and the CD is defective, I will gladly replace it for you with all packaging attached, but we do not guarantee product in stock. The only cost you will incur is the shipping and handling costs.
If you want to change or cancel your order, please e-mail me (click here) and let me know how I can help you with your order. In all requests, I withholds the right to refuse any change, exchange or return requests. Authorized returns may incur a 15% restocking fee. All exchanges must be made within seven days of receiving the item. Any items returned without tracking number are not my responsibility if lost.
Shipping, handling, insurance and/or customs fees are not refundable. I will credit the amount of the returned goods to your card once the merchandise is received. If payment was made using exchanging rate, REFUNDS will be made at the exchange rate of the return date (when the goods have been Returned). Please mark clearly on your invoice which items you are returning, along with the returned goods including all packaging.